Privacy Policy
Varcera Systems LLC (“Varcera,” “we,” “us”) is a software consulting firm. This policy describes what personal information we collect, how we use it, and your choices regarding that information.
This policy covers our website and our business communications. It does not cover client project data, which is governed by the confidentiality and data-handling terms in our service agreements.
Information We Collect
Information collected automatically when you visit our website
We do not use analytics software, advertising pixels, or tracking scripts on this site. However, our hosting provider, Cloudflare, collects certain technical information as part of delivering the site to your browser. This includes your IP address, browser type, operating system, referring URL, and pages visited. Cloudflare uses this information for security, performance, and abuse prevention — not for advertising or user profiling.
Cloudflare also sets strictly necessary cookies on your browser for security and performance purposes. These include cookies used for bot detection (__cf_bm), rate limiting (_cfuvid), and security verification (cf_clearance). These cookies are required for the site to function and cannot be disabled. We do not set any additional cookies.
Information you provide when booking a call
If you schedule a call through our booking link, our scheduling provider (HubSpot) collects your name, email address, and any details you enter in the booking form. We are responsible for this information; HubSpot processes it on our behalf to facilitate the meeting.
Information you provide when contacting us
If you email or call us, we receive whatever information you choose to share. We use it to respond to your inquiry.
Information collected in connection with payments
We use Stripe for payment processing. Stripe collects personal data including payment details, billing information, and device and browser data for fraud prevention. Stripe may collect this information via cookies and similar technologies. For details, see Stripe's privacy policy.
Business contact information for outreach
We may collect business contact information — such as names, job titles, company names, and business email addresses — from publicly available sources and third-party data providers. We use this information to send relevant business communications about our services. Every message we send includes a clear way to opt out, and we honor opt-out requests within 10 business days.
How We Use Your Information
- Deliver and secure this website
- Schedule and conduct calls with prospective clients
- Respond to inquiries
- Process payments for our services
- Send relevant business communications
- Comply with legal obligations
Third-Party Services
Our website and business operations use the following third-party services, each of which processes personal information under its own privacy policy:
- Cloudflare — website hosting, delivery, and security. Privacy policy.
- HubSpot — meeting scheduling. Privacy policy.
- Stripe — payment processing. Privacy policy.
- Google Workspace — business email. Privacy policy.
We do not share your personal information with any other third parties for marketing or advertising purposes.
Sale of Personal Data
We do not sell your personal information. We do not share your personal information with third parties for monetary or other valuable consideration.
Data Security
We maintain reasonable administrative, technical, and physical safeguards to protect personal information from unauthorized access, loss, or misuse. These include encrypted storage, access controls, and business-tier service agreements with our third-party providers.
Data Retention
We retain personal information for as long as necessary to fulfill the purposes described in this policy, comply with legal obligations, or resolve disputes. Scheduling and correspondence data is retained for the duration of any business relationship and a reasonable period afterward. You may request deletion at any time using the contact information below.
Children
This website is not directed at individuals under the age of 16, and we do not knowingly collect personal information from children.
Your Rights
You may request access to, correction of, or deletion of your personal information by contacting us at the address below. We will respond to your request within a reasonable timeframe. If you receive business communications from us that you no longer wish to receive, you may opt out using the unsubscribe link in any message or by contacting us directly.
Governing Law
This policy is governed by the laws of the State of Texas.
Changes to This Policy
If we make material changes to this policy, we will update the “last updated” date at the top of this page. We encourage you to review this page periodically.
Contact
Varcera Systems LLC
privacy@varcera.com